Rent with total
peace of mind
Your time comes back to you, your income grows. Complete support, with the standards of hospitality and the closeness of a local.
Your property · Our expertise
Entrust us with your property and enjoy all-in-one support: pricing recommendations adjusted continuously, cleaning taken care of, guest assistance day and night. Your property lacks nothing.
pricing
services
Ready to get more from your property?
Whether your property is in Auxerre, in the Chablis area or near Vézelay, entrust it to ICAUNA and enjoy calm, tailor-made support designed to give your guests a memorable stay.
Let's build your together
From the first conversation to your first income, simple support with no surprises.
Your project
We discuss your expectations, visit your property and analyse its potential on the local market, to set your profitability goals together.
We set everything up
Creating or optimising your listing on your own account, professional photos, and setting up the tools you need (self check-in, welcome book, dynamic pricing).
We take care of the day to day
Listing goes live, guest welcome, cleaning, minor maintenance and follow-up of your bookings: we take care of the day-to-day.
Personalised follow-up
Detailed monthly reporting, pricing recommendations based on the season and local highlights, and a single point of contact who is always available.
A complete offer, with no grey areas
of rental income, all-inclusive
VAT not applicable · No subscription · No hidden commitment
- A listing written with care
- Published on Airbnb and Booking, from your own account
- Pricing recommendations by season, always approved by you
- A calendar tracked in real time
- A clear, transparent monthly review
- Self check-in, key box or smart lock
- A digital welcome book, personalised for each property
- The best spots in the Yonne, shared with every guest
- How-to guides for every appliance
- Guest communication 7 days a week
- Automated messaging
- Cleaning coordinated between every stay
- Schedules matched to your arrivals
- A quality check before every arrival
- Linen coordination
- Local providers, selected and monitored to a high standard
- Small repairs and fast reporting of issues
- Rapid response when something goes wrong
- You stay informed at every step
Every owner has their own launch package
Transparent pricing from day one.
All-inclusive · VAT not applicable
you don’t have a listing yet — you’re starting from scratch.
- Professional photo shoot
- Listing creation (copy, Airbnb / Booking SEO)
- Multi-platform setup
- Tool setup (access, key box or smart lock, dynamic pricing)
All-inclusive · VAT not applicable
you already have a listing, but it isn’t performing as it should.
- Full audit of the existing listing
- New photo shoot if needed
- Copy rewrite and optimisation
- Rate recalibration
What are you waiting for? Call us any time.
The foundation of your peace of mind
A personal conviction, now a standard for every owner.
Why ICAUNA?
“It all began with a passion for strategy: understanding what makes a business work and building an approach that leads to profitability. Combined with my interest in real estate, it led me naturally to Airbnb concierge services. But a property that earns is not enough, it also has to feel alive. Hospitality, first in Australia and then here in Auxerre, taught me that other half of the job: making every guest feel at home.
And if I created ICAUNA, it is above all out of attachment to this land. The Yonne has a rare richness: centuries of history, some of the most renowned vineyards in the world, villages and landscapes that surprise everyone who discovers them. I truly believe in the appeal of our region. Through every property entrusted to me, I want to give the guests passing through an unforgettable moment, and make them want to come back.”
Maxime Rafétin in
What sets us apart
Excellence guides every decision: no half measures, a service built to reveal each property’s full potential. Closeness comes next: based in Auxerre, we know the area, its seasons and its visitors, and we can be on site quickly. Authenticity matters too: we invest in every property as if it were our own. And every owner counts: we don’t process files, we support people, with the same care on day one as on every day after.
Our mission
Everything starts with your expectations: we take the time to understand them, and meet them with the same standard at every step. Available and responsive, we stay attentive to you and your guests, and do everything to reveal your property’s full potential, with a local team that knows the Yonne and truly knows you.
Your property deserves a conversation
Get in touch
A property to entrust to us, or simply a few questions? Fill in the form or contact us directly to talk about your project.
ICAUNA supports you with rigour, transparency and care to get the most from your property on short and mid-term rentals.
The Auxerre, Chablis, Tonnerre, Avallon and Vézelay areas
We answer everything
Answers to the questions owners ask most often, before entrusting us with their property.
Our fee is 25% of the rental income your property generates, all-inclusive: no subscription, no hidden fees, and this rate will not change. Our interests are aligned with yours: our income depends on yours.
Yes. Your listing stays on your own Airbnb or Booking account, and your income is paid to you directly by the platform. ICAUNA acts as a co-host and invoices its services every month.
We work in Auxerre and southern Yonne: around Auxerre, Chablis, Tonnerre, Avallon and Vézelay. Is your property just nearby? Get in touch, we look at every request.
Yes. In France, a furnished tourist rental must be declared and have a registration number. We explain the steps, the documents required and what to check (co-ownership rules, energy rating) before your listing goes live.
Our team stays available for your guests whenever needed: a breakdown, a question on site, an emergency. Based in Auxerre, we step in quickly, without you having to deal with it.
You receive a clear monthly review of bookings, income and occupancy. Everything is centralised and available at any time.
Yes, just let us know in advance so we can block the dates in the calendar. We organise things so it affects neither your guests nor your schedule.
